FAQs
What are hair extensions made of?
Our extensions are made from 100% raw, unprocessed human hair with no synthetic fibers. This ensures a natural look, soft feel, and long-lasting quality.
How long do the extensions last?
With proper care, our extensions can last 3–5 years or more. Longevity depends on maintenance, styling habits, and frequency of use.
Can I color or style the hair extensions?
Yes! Since our extensions are real human hair, they can be dyed, curled, straightened, and heat-styled just like your own hair. We recommend professional coloring for best results.
How many bundles do I need for a full install?
Typically, 2–3 bundles are sufficient for a natural look. For longer lengths (20”+), we suggest 3–4 bundles for full volume.
Do the extensions shed or tangle?
Our extensions are tangle-free and minimal-shedding when properly cared for. We suggest gentle detangling and using sulfate-free hair care products.
Can I reuse my extensions?
Absolutely. With proper care and storage, our extensions are reusable for multiple installs. Tape-ins and clip-ins are especially designed for easy reapplication.
What is the difference between tape-in and clip-in extensions?
Tape-ins: Semi-permanent, lightweight, and discreet, lasting 6–8 weeks per install.
Clip-ins: Temporary, quick to apply, and removable anytime — great for instant length and volume.
How long does shipping take?
Orders are processed within 1–3 business days (longer during sales/promotions). Shipping time depends on your location, but most U.S. orders arrive within 3–7 business days.
What is your return policy?
We accept returns within 7 days of purchase on unused items with original tags attached. Returns are eligible for store credit only (minus fees). Please see our Return Policy page for full details.
How do I care for my extensions?
We recommend using sulfate-free shampoo and conditioner, air-drying when possible, and storing extensions in a silk bag or on a hanger to maintain their shape and quality.